Policies

Terms and Conditions

Counselling, Hypnotherapy, and Coaching services are a supportive partnership to help you grow and achieve your goals. It is not medical advice, but a practical and empowering process.

Sessions: We will agree on the length format (online or in person) and frequency of sessions. I will always give notice if a session needs to be rescheduled.

Payments and cancellations: Payment is due before your session, unless otherwise agreed. Please give at least 24hr notice for cancellation of rescheduling. Late cancellation may incur a fee.

Confidentiality: Everything you share is confidential. I will only break confidentiality if legally required. e.g. safe guarding concerns.

Your role: Your progress depends on your engagement and commitment to the process.

Limitation of liability: Counselling/Hypnotherapy / Coaching cannot guarantee specific outcomes. You are responsible for your own choices and actions.

Privacy Policy

Your privacy matters. Here is how I handle information.

Information I collect: Contact details (name, email, phone) Coaching notes, goals and session information.

Payment information (securely processed)

How I use your information:

To provide sessions and communicate with you. To process payment and manage bookings. To improve my services and only as required by law.

Sharing your data:

I do not sell or share your information with anyone outside trusted service providers for scheduling or payment.

Security.

Your information is stored securely and only accessed by me or authorised personnel.

Your Rights:

You can access, correct or request deletion of your personal data at any time.

Contact: Clair Palmer

Email: [email protected]

Phone:07425912195